Amazon PIN

• Reset a PIN associated with an Amazon account
• Amazon.com/PIN is managed by Amazon Inc.
• Only takes a few seconds to reset a PIN

The Amazon PIN code is used to control purchases and set parental controls.  To use Amazon Video parental controls services and purchase restrictions, the Amazon fan boy will need to set an Amazon Video PIN for the given account.  Once the Amazon fan boy has created a PIN the customer can use the PIN to authorize Amazon Video purchases or bypass viewing restrictions that the customer has set for connected devices.

www.Amazon.com/PIN Reset Instructions

• Login to an Amazon account and click on Amazon Video Settings from the web browser
• Open the Amazon Video PIN section under Parental Controls
• Enter the current 5-digit number to set up a PIN
• Select Reset your PIN to change the current PIN
• Enter new 5 digit PIN Amazon code and click save (please write down the new code and place in a safe place)

Please note customers who need more information about setting up parental controls associated with an Amazon.com account can read How to Set Amazon Video Parental Controls .

Any questions in regards to the Amazon.com/PIN Reset service can be directed to a US Based customer service agent at 1 (888) 280-4331 between the hours of 8 am to 8 pm Monday to Friday or Saturday or Sunday from 8 am to 7 pm.  Amazon support can also be found by visiting amazon.com/support.

Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally.  The Amazon corporate office is based at 410 Terry Avenue North, Seattle, WA 98109 United States and can be reached at 206-266-1000.  The firm employs more than 340,000 people and is led by CEO Jeffrey P. Bezos.  Amazon is challenge by Walmart.com, eBay, Alibaba, and to a lesser extent Target.com for market share.

References

1. www.amazon.com/pin reset

T-Mobile BB Upgrade

• Update Blackberry software from a PC or Tablet
• Super easy and a must for all Blackberry fan boys
• Please note BlackBerry Blend requires BlackBerry 10 OS version 10.3 or above

T-Mobile.com/BBUpgrade works with BlackBerry Blend for BlackBerry 10 OS, BlackBerry Link for BlackBerry 10 OS, and BlackBerry Desktop Software for BlackBerry 7.1 OS and earlier.  Blackberry has stated they will no longer be providing updates for Blackberry software but will continue to be available for download, but there will be no technical support available (regardless of what Blackberry fan boys state of tech forums).

BlackBerry 10 smartphones BlackBerry Blend Features

• Access photos, videos, music and files between the users smart phone and computer
• Read and respond to SMS and BBM on the Blackberry fan boys computer or tablet
• Get secure access to the users work email, contacts and calendar on user’s computer or tablet without using VPN3
• Downloads will take less than 30 seconds to complete (assuming the customer has high-speed Internet and is not living in the 90’s with slow Internet connection)
• Users can access their firms intranet through a work browser on their computer without VPN4 connection allowing them to work longer hours from home and increase the odds they get a promotion so they can buy more stuff

BlackBerry smartphones with 7.1 OS or earlier Features for the FAN BOYS

• Standard run of the mill back up technology
• Allows the BB FAN BOY to update smart phone software via USB connection (super easy!)
• Sync photos, videos, music, contacts and calendar with their smart phone

Any questions in regards to the T-Mobile.com/BBUpgrade service can be directed to a T-Mobile customer service agent at 1 (877) 453-1304 between the hours of 8 am to 9 pm Monday to Saturday.  Those looking to contact the T-Mobile sales team can dial toll-free 1 (800) 866-2453.  T-Mobile is a Washington State based major wireless network operator with more than 30 billion dollars in annual revenue.

References

1. www.t-mobile.com/bbupgrade
2. us.blackberry.com/support/contact

Best Buy 123

• Have a Geek Squad customer service agent access a computer remotely in order to help trouble shot tech issue
• Ideal when a computer is not working and the customer is at a lost
• The Geek Squad will never call contact the customer

BestBuy.com/123 requires an access code to begin the remote session.  As soon as the customer enters the access code the nerdy Geek Squad Agent will be able to access their computer remotely in order to help trouble shoot the issue at hand.  Any questions in regards to www.bestbuy.com/123 can be directed to a Geek Squad agent at 800-433-5778 between the hours of 8 am to 5 pm CT Monday to Friday or Saturday from 9 am to 4 pm CT.  Customers may also bring their laptop or computer to a Geek Squad location which can be found inside any Best Buy retail store.

www.BestBuy.com/123 Notes

• A must for customers having computer problems
• Geek Squad may charge for the service depending on the customer warranty
• The Geek Squad offers an unmatched level of 24/7/365 support and has won numerous customer service award in regards to tech help
• Geek Squad protection can still be secured even after the product has been purchased
• Customers who wish to purchase product protection after the item has been purchased will have to bring the device to a Geek Squad location before they will provide coverage (this is to make sure the device is 100% working)

What are people saying about the “Geek Squad”?

“The Geek Squad service is one of the primary reasons why I purchase tech products from Best Buy. Any time I’ve ever had to use my Geek Squad Protection Plans, I’ve had nothing but positive experiences.” — Scott R., TX

“They not only saved my computer but possibly my life!” – Chris T., MS

“If it wasn’t for the Geek Squad my multi million dollar business would have had to file for bankrupt protection!” – Neil H., CA

References

1. www.bestbuy.com/123

My Dish Epix Gift

• Customers who have Dish Network can add Epix channels to their subscription package to get a special promotional rate for 12 months of Epix
• For new subscribers, 4 channels of Epix are just $5 extra per month
• The special Epix rate for Dish is available for 12 month, at which point the price will return to the normal rate per month

Epix is one of the most popular premium movie network packages, with four different channels packed with movies 24/7. Epix is available to most major television provider like AT&T and Time Warner Cable, bust customers who are already signed up for Dish can get Epix at a special discounted rate thanks to the Dish EPIX Channels Promotion. With the Dish EPIX Channels Promotion, customers can add EPIX to their DISH package today and get hundreds of  movies for one great low price. Subscribers can watch anytime and anywhere with Epix On Demand and Dish Anywhere. Epix was founded in 2009, and is the newest of the major premium TV channels in the United States.  As of March 2015, it is also available to Sling TV subscribers, along with SundanceTV and TCM, as part of the “Hollywood Extra” add-on pack.

What other promotions are a part of the Dish Epix promotion?

For customers who want even more movies, Epix subscribers can get a Dish Movie Pack with 11 additional channels (like Sony Movie Channel, FXM, HDNet Movies and many more) for just $3 a month more. The Dish Epix promotions are available to all current Dish subscribers, regardless of how long they have been signed up with Dish.

To contact Dish Network about adding Epix as part of a special promotion

• Call 800-333-DISH

Primary References

1. www.mydish.com/epixgift

Help Norton

• To start a Norton Help Remote session, customers will need to enter their 6 digit PIN code provided by the Norton Support Agent and click Connect
• Once a customer has entered their 6 digit Norton PIN, they can click “run” in the dialogue boxes that follow to actually begin the Norton Remote Help Session
• Any customer with a Norton product can use the Norton Remote Connection system for support for their software, regardless of whether that software was in warranty or not

Customers who are having trouble with a Norton product can use the online support system to speak with a Norton agent for technical support. The Norton Remote Connect site is not available 24/7, but is limited to the hours that Norton agents are available to chat. While using Norton’s Remote Connect tool, customers are chatting live with a Norton agent, and their conversation will be monitored and recorded by Norton for future training purposes. The Norton Remote Connect tool is available to both customers who have Windows devices and those with Apple devices. During a Norton Remote Connect session, the customer will download a piece of software that will allow a Norton agent to connect to the customer’s computer from an outside location.

Help Norton Notes

• Operated by Symantec Corporation
• Provides expert advice in relation to Norton products
• Available in languages other than English
• Norton accepts all major credit cards when paying for their products

What is required to use the Norton Remote Connect Session?

Customers do use Norton Remote Connect at their own risk, and they are asserting that they own a legal Norton product license holder. Norton recommends that customers using Remote Connect make a backup of all of their files before using the system, as Norton will not be liable for any files that are lost while using this system.

To contact Help Norton About a Remote Connect Session

• 1 (855) 815-2726

Primary References

1. www.help.norton.com